Privacy Policy

Information we collect

When you submit a quote request, we collect the details you provide — such as your name, group or company name, email address, phone number, country, hotel or address in Japan, and your trip details (route, dates, group size and any notes). We may also collect basic technical data needed to operate the site.

How we use it

We use your information solely to:

• Prepare and send your fare quotation;
• Communicate with you about your enquiry and booking;
• Arrange and operate your chartered transport;
• Meet our legal and accounting obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Sharing

We share information only as needed to deliver your service — for example with the operating depot and driver assigned to your trip — and where required by law. Service providers who process data on our behalf are bound to protect it.

Retention & security

We keep your information only as long as necessary for the purposes above and to satisfy legal requirements, and we take reasonable measures to protect it against loss, misuse and unauthorised access.

Your choices

You may ask us to access, correct or delete the personal information we hold about you. Contact us and we will respond in line with applicable law.

Contact

Aogaki Kanko Bus Co., Ltd.
4-2-1 Iriya, Adachi-ku, Tokyo 121-0836, Japan
info@aogaki-bus.com · +81 3-5647-9371

This English-language summary is provided for the convenience of international visitors. For full details, our Japanese privacy policy applies.